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All orders must be prepaid prior to shipment. (Customers outside of North America must use their courier account numbers for collect shipments).
Depending on the item(s) you purchase and the location to which the items will be delivered, different shipping methods will be available. Each shipping method has its own restrictions and charges that will be applied to your order. Mass Spec Detectives, Inc. is not responsible for delivery delays due to any delay a courier / transport company may experience due to weather, traffic or other situations that may lead to not meeting the expected delivery time and date.All of our mass spectrometry orders are professionally packaged in custom built crates and transported in air ride only transportation ensuring your purchase is treated with the utmost care. We reserve the right not to ship to restricted counties.
We use FedEx for most small shipments. For larger shipments such as mass spectrometers we use Old Dominion Freight Lines.If you would like us to bill your FedEx or UPS account, please contact us directly by email firstname.lastname@example.org to make additional arrangements. If no method of shipment is indicated on your Purchase Order, Mass Spec Detectives, Inc. reserves the right to select the method of shipping.